Presets Resources

Having a problem?

Have you experienced any problems with our presets? Here’s our resources page where you hopefully find answers to your problem. You can always contact us by a form at the end of this page.

Installation problems?

Still don't know how to use them? ‎ ‎ ‎

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My presets don‎'t work properly.

Digital Solutions
Compatible Devices

Our presets are compatible with devices that comply with standards listed below.

Desktop

Windows

 Minimum requirement
ProcessorIntel® or AMD processor with 64-bit support; 2 GHz or faster processor
Operating systemMicrosoft Windows 10* with 64-bit support (Version 1803 or later)
RAM4 GB of RAM (8 GB recommended)
Hard disk space2 GB of available hard-disk space for program installation
Monitor resolution1024 x 768 display
Graphics processor acceleration requirements
  • AMD: Radeon GPU with DirectX 12 support.
  • Intel: Skylake or newer GPU with DirectX 12 support.
  • NVIDIA: GPU with DirectX 12 support.
  • 1 GB Video RAM (VRAM). 2 GB of dedicated VRAM (4 GB recommended) for large, high-resolution monitors, such as 4K- and 5K-resolution monitors.
InternetInternet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services. **

* Not supported on Windows 10 version 1511, 1607, and 1709.

macOS

 Minimum requirement
ProcessorMulticore Intel processor with 64-bit support
Operating systemmacOS v10.13 or later
RAM4 GB of RAM (8 GB recommended)
Hard disk space2 GB of available hard-disk space (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
Graphics processor acceleration requirements
  • AMD: macOS 10.13 or later with Metal support.
  • Intel: macOS 10.13 or later with Metal support.
  • NVIDIA: macOS 10.13 or later with Metal support.
  • 1 GB Video RAM (VRAM). 2 GB of dedicated VRAM (4 GB recommended) for large, high-resolution monitors, such as 4K- and 5K-resolution monitors.
InternetInternet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.**

** NOTE: Internet connection, Adobe ID, and acceptance of license agreement required to activate and use this product. This product may integrate with or allow access to certain Adobe or third-party hosted online services. Adobe services are available only to users 13 and older and require agreement to additional terms of use and the Adobe Privacy Policy. Applications and services may not be available in all countries or languages and may be subject to change or discontinuation without notice. Additional fees or membership charges may apply.

Mobile

iOS

Lightroom for mobile supports any iPhone or iPad that runs iOS 12.3 or later. This includes: iPhone 5S (2013) and later, iPad Mini 2 (2013) and later, iPad Air 1 (2013) and later, and iPod Touch 6th Generation (2015).

Android

Lightroom for mobile supports phones running Android 5.x (Lollipop) and later.

Ensure that the Android phone on which you want to install Lightroom for mobile meets the following system requirements:

Minimum system requirements

  • Processor: Quad Core CPU with 1.5 GHz frequency and ARMv7 architecture
  • RAM: 1 GB
  • Internal storage: 8 GB
  • Android OS version: 5.x (Lollipop) and later 

Recommended system requirements

  • Processor: Quad Core CPU with 2.2 GHz frequency and ARMv8 architecture
  • RAM: 4 GB and above
  • Internal storage: 8 GB and above
  • Android OS version: 5.x (Lollipop) and later

Refund Policy

Thanks for purchasing our products at BONJOURISTA.COM operated by Radka Slebodnikova.

We offer a full money-back guarantee for all purchases made on our website. If you made an error while purchasing the product from us, you can get your money back no questions asked. There cannot be any download action in place. You are eligible for a full reimbursement within 7 days of your purchase. 

After the 7-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to check the product (or service) in the cart to ensure it fits your needs and it is the right product for you.

If you have any additional questions or would like to request a refund, feel free to contact us.

Policies

PRIVACY POLICY 

Learn more about our use of zour date and your privacy on our website.

LICENSING

Learn more about what actions zou can take with our products and where you can have them stored.

Still Not Convinced?

Read more about filters/presets and how they work in my FAQ page here.

Learn how to edit with my presets on your phone. Your easily beautifully edited photos are only one click away!

PROBLEMS WITH PRESETS? CONTACT US!
Presets Contact Form